Frequently Asked Questions

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WHAT IS NETMASTER
NETMaster is the product name for our booking and online sales system. The NETMaster system can be incorporated into one of our example sites, or if you have an existing website, it can be incorported into that with very little work. When you subscribe to the NETMaster system, you are subscribing to a booking and sales solution - its your own business details with its own content). If you're selling products online or taking appointments or service bookings then you can open your business all day everyday. You will get more customers because your site will be seen on the Internet. You can alter and edit the content of the main pages by yourself (example 5 CMS only) when you want and as often as you want - with no web/internet experience. It's a complete package designed to get your business online.
CAN I TAKE ONLINE CREDIT CARD PAYMENTS
Yes you can, if you are selling online then we have an easy to use system which connects you though an authorised 3rd party payments system and links with all the major payment gateways. This is not a difficult task and requires no computer knowledge, and we can ofcourse provide guidance and support.
HOW QUICK CAN I HAVE MY SITE UP AND RUNNING?
For UK customers, as a member of Nominet (the UK's only authority for registering UK domain names) we can have your baisc website up and running within hours. This means that when a customer types in your web address for your business you're there and ready for business. For customers other than in the UK, your site can still up and running very quickly. Your site can have the domain name of your country, so if you are in New Zealand you can have a .co.nz domain name or if in South Africa .co.za.
CAN I HAVE NETMASTER ON MORE THAN 1 PC ?
Yes, you can have NETMaster on as many PC's as you like.. at no extra cost - there is no software to install so all you do is log into your site from any PC in the world and all your data is there, you can even make changes to your site from any PC (example 5 only), or any other device such as i phones / i pads and smartphones etc.
DO I HAVE TO INSTALL ANY OTHER SOFTWARE?
No. All you need is within your website - and that is all online - there is no other software to install. This has the huge advantage of allowing to access your business website from any PC in the world and still have exactly the same control and access you have from your business. NETMaster can be used on as many PC as you need at no additional cost.
I DON'T KNOW ANYTHING ABOUT WEBSITES OR HOW TO UPLOAD OR EDIT?
Our Example 5 website has the great benefit that you don't need to know anything about uploading, editing web pages etc to use this site. All you do is log into your site (from any PC in the world) enter the new wording that you want to use or new prices you want to show - and that's it done. There is no additional software to install and even if you have little or no experience can use NETMaster - with spectacular results.
IS MY WEBSITE EXCLUSIVE TO ME?
Yes, your customer enters your domain name (for example www.your-business-name.com) and your site is shown, in the same way any other website works and displays.
I ALREADY HAVE A WEBSITE AND DOMAIN NAME?
Thats great you already know the power of the internet, you can now very easily incoroporate the NETMaster system into your current website. We can provide guidance to your IT person on how this can be done.
IS NETMASTER EASY TO USE?
Yes it is. Designed so that you can be up and running within minutes, and you can have it on as many PC's as your want, for no additional cost.
I DON'T HAVE BROADBAND IN THE BUSINESS?
You don't need to have a static broadband connection i.e. over a BT land line - NETMaster can be used on a 'Pay as you go' 3/4G dongle such as supplied by Orange, Vodaphone, O2, and 3 and 4 G plus other main mobile providers. Rates vary. You should check coverage in your area to make sure that your chosen provider does actually have coverage at your business premises.
CAN I HOST THE NETMASTER SYSTEM?
Because of the technical requirements, the NETMaster System can only be hosted on our server.
CAN I HOST MY WEBSITE SITE?
Your website can be hosted on our server. Our server is managed 24 /7 /365, if you already have your own hosting arrangments for your curent website, and you would like to incorporate NETMaster into this website you can. However the NETMaster system will still be hosted by us (this is technical issue that any site user does not see).
CAN I CUSTOMISE THE NETMASTER SITE?

Yes you can, you can get great results from within the parameters we have provided for you, to create your own look and feel, however please contact us before you purchase if you have any other requirements, so we can confirm that they can be accomplished.

IS THERE A MINIMUM CONTRACT PERIOD?

Yes there is - its 1 year. NetMaster Terms and Conditions.

WHAT ABOUT YOUR EXAMPLE SITES?

Our example sites are an illustration of what is possible. You can use one of these and ofcourse change the wording and photos to reflect your business.

DOMAIN NAMES

For users in the UK, all UK domain names are included in the setup fee. However, because in other areas of the world domain charges vary in cost, these are all charged at cost.

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