If your question is not here then please email us or call 01243 870369

WHAT IS NETMASTER
NETMaster is the product name for our website system. When you subscribe to a NETMaster site, you are subscribing to a complete website solution - its your own business website with its own content and with its own URL (domain name). If you're selling products online or taking appointments or service bookings then you can open your business all day everyday. You will get more customers because your site will be seen on the Internet. You can alter and edit the content of the main pages by yourself when you want and as often as you want - with no web/internet experience. It's a complete package designed to get your business online.
CAN I TAKE ONLINE CREDIT CARD PAYMENTS
Yes you can, if you are selling online then we have an easy to use system which connects you though an authorised 3rd party payments system and links with all the major payment gateways. This is not a difficult task and requires no computer knowledge. and we can ofcourse provide guidance and support.
HOW QUICK CAN I HAVE MY SITE UP AND RUNNING?

For UK customers, as a member of Nominet (the UK's only authority for registering UK domain names) we can have your website up and running within hours. This means that when a customer types in your web address for your business you're there and ready for business - in a few hours.

 

For customers other than in the UK, your site can still up and running very quickly. Your site can have the domain name of your country, so if you are in New Zealand you can have a .co.nz domain name or if in South Africa .co.za.

CAN I HAVE NETMASTER ON MORE THAN 1 PC ?
Yes, you can have NETMaster on as many PC's as you like.. at no extra cost - there is no software to install so all you do is log into your site from any PC in the world and all your data is there, you can even make changes to your site from any PC, or any other device such as i phones / i pads and smartphones etc.
DO I HAVE TO INSTALL ANY OTHER SOFTWARE?
No. All you need is within your website - and that is all online - there is no other software to install. This has the huge advantage of allowing to access your business website from any PC in the world and still have exactly the same control and access you have from your business. NETMaster can be used on as many PC as you need at no additional cost.
I DON'T KNOW ANYTHING ABOUT WEBSITES OR HOW TO UPLOAD OR EDIT?
One of the many great benefits of NETMaster is that you don't need to know anything about uploading, editing web pages etc to use NETMaster. All you do is log into your site (from any PC in the world) enter the new wording that you want to use or new prices you want to show - and that's it done. There is no additional software to install and even if you have little or no experience can use NETMaster - with spectacular results.
IS MY WEBSITE EXCLUSIVE TO ME?
Yes, your customer enters your domain name (for example www.your-business-name.com) and your site is shown, in the same way any other website works and displays.
I ALREADY HAVE A WEBSITE AND DOMAIN NAME?
Thats great you already know the power of the internet, you can now either put a link from your old website to your new website which will use NETMaster, you can also put a link back to your current site from within NETMaster, or you can transfer your existing domain name to us (or one of our Partners), then when a user enters your old domain name it will show your new NETMaster website. Transferring your current domain UK domain (.co.uk - ltd.uk) name to us is very easy, ask your current hosting company to transfer your domain to our Tag 'BASETRACK' . If your domain ends with '.com' you can still transfer to us but please call first 01243 870369 for advice on transferring .coms.
IS NETMASTER EASY TO USE?
Yes it is. Designed so that you can be up and running within minutes, and you can have it on as many PC's as your want, for no additional cost.
I DON'T HAVE BROADBAND IN THE BUSINESS?
You don't need to have a static broadband connection i.e. over a BT land line - NETMaster can be used on a 'Pay as you go' 3/4G dongle such as supplied by Orange, Vodaphone, O2, and 3 and 4 G plus other main mobile providers. Rates vary. You should check coverage in your area to make sure that your chosen provider does actually have coverage at your business premises.
CAN I HOST THE NETMASTER SITE?
Because of the technical requirements, the NETMaster site can only be hosted on our server.
CAN I CUSTOMISE THE NETMASTER SITE?
Yes you can, you can get great results from within the parameters we have provided for you, to create your own look and feel, however please contact us before you purchase if you have any other requirements, so we can confirm that they can be accomplished.
IS THERE A MINIMUM CONTRACT PERIOD?

Yes there is - its 1 year. NetMaster Terms and Conditions.

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